Shipping

A MESSAGE TO YOU

We know you are excited to get your pet bed we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast.

AUS POST NOTICE

We ship with Australia Post and they are currently experiencing delays in their delivery times as COVID-19 has made a large impact in their systems and ability to ship products effectively. 

Due to social distancing measures, signature is no longer required when receiving your order.

WHERE IS YOUR HQ AND WAREHOUSE BASED?

Our warehouses are located in Sydney, NSW and our office is located in Melbourne 

IS DELIVERY FREE?

Delivery is free when you place an order over $50. For orders under $50, there is a flat $10 rate for standard delivery.

HOW LONG TILL I GET MY PACKAGE?

We ship all products within 24 hours of purchase, ensuring you get your package as soon as possible. 

You will receive your package usually within 4-14 business days of placing your order, it is largely dependent on how fast AusPost are since their enterprise is experiencing large volumes of package delivery.

Our estimated delivery times for Australian Customers are:

• VIC, NSW, QLD & SA -  Allow up to 12-14 days, however your order usually arrives in around 4-9 days from dispatch.
• WA , TAS and all other rural areas - Allow up to 12-14 days, however your order usually arrives in around 5-11 days from dispatch.